The global economy can profoundly affect any business, no matter how big or small it might be. If, for example, there is a financial downturn affecting the global economy, most companies are affected. In such situations, a majority of the companies are left with no option other than getting their support from outsourcing companies. That way, their operations remain efficient and that the busin

Planning Your Telesales 

In order to best utilize telesales for your business, you must be aware of what it can and cannot do to improve your business. Some businesses still utilize cold calling e.g. using the phone to directly call customers unprompted to sell them a service or product, might result in alienating your customer base and damage your

Cold leads are calling prospective customers that have little to no awareness of your company. It may be difficult to convert them into buyers at first. However, there are beneficial techniques that will give you the best chances towards making a sale. Telemarketing services is used along with marketing to help expand a sale or to conduct market research. As long as you follow a procedure and

In the past, competitors in the same or similar industry were naturally considered to be the enemy. Today, the dynamics in business have changed dramatically and has evolved into working with your competitor in terms of building healthy business relationships that now involve sharing knowledge and provided support. That said, this huge shift is based on a number of

According to the expert at Culture Consultancy Derek Bishop, upselling and cross-selling correctly can make a significant difference to your sales leads and bottom line. He’s also provided some useful tips below on how customer service is paramount and impacts new and more sales leads for your business.

Ask the Right Questions

The problem with most upsell a